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Statistics at a Glance - 2009

​Monitoring 2009

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Continuing Education Audits (Life Agents) ​ 0​ ​0 ​0 ​52 ​52
Criminal Record Checks
(Life Agents, Applicants and Paralegals)​
​1,908 ​2,079 ​1,515 ​1,883 ​7,385
Complaint Reviews (Insurance Agents) ​ ​41 ​44 ​39 ​25 ​149
Complaint Reviews (Insurance Companies) ​ ​20 ​43 ​64 ​65 ​192
Complaint Reviews
(Paralegals/SABS Representatives) ​
​0 ​0 ​1 ​0 ​1
Complaint Reviews (Health Care Providers) ​ ​1 ​2 ​0 ​1 ​4
Onsite Compliance Exams (Insurance Companies) ​ ​0 ​0 3​ ​2 ​5
Errors & Ommissions Insurance Audits
(Insurance Agents) ​
380​ ​377 ​0 ​0 ​757
 

Investigations 2009

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click titles for definitions)​      Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total​
Investigations Initiated
(Contraventions Of The Insurance Act [New Window] / Unfair Or Deceptive Acts Or Practices) ​
Insurance Agents 14​ ​16 16​ ​9 55
Insurance Companies ​0 ​3 ​1 ​2 ​6
Paralegals/SABS Representatives ​0 ​0 ​0 ​0 ​0
Healthcare Providers ​0 ​0 ​0 0​ ​0