Statistics at a Glance - 2011

​Monitoring 2011

FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ 94  44  24  25 187
Complaint Reviews (Mortgage Administrators)​ 3  1  5  1 10
Complaint Reviews (Mortgage Brokers)​ 13  27  9  25 74
Complaint Reviews (Mortgage Agents)​ 37  58  23  26 144
Onsite Compliance Exams (Mortgage Brokers)​ 10  0  8  36 54

Investigations 2011

The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
Category (click title for definitions)​                 Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ 10  11  12  9 42

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